> ## Documentation Index
> Fetch the complete documentation index at: https://docs.shinecx.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Contact support

> How to reach the ShineCRM team.

We're a small team, and when you reach out you talk to a real person.

## Email

[seanvangessel@gmail.com](mailto:seanvangessel@gmail.com). Tell us what's going on and we'll get back to you.

## Report a bug from the app

Both the web dashboard and the mobile app have a built-in way to report a bug, which attaches your screen and device details for us automatically. That's the fastest way to get us what we need to help.

If you'd rather email, include:

* What you were trying to do
* What you expected to happen
* What actually happened
* A screenshot if you have one
* Your device and OS (for example, iPhone 15 / iOS 18, or Pixel 8 / Android 14)

Feature requests are welcome at the same address. We read every one.

## Delete your account

To delete your account and remove your data, see [Delete your account](/account-management/delete-account).