> ## Documentation Index
> Fetch the complete documentation index at: https://docs.shinecx.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Lead form

> Capture leads from your website straight into ShineCRM.

The lead form is a capture form you put on your own website. When someone fills it out, ShineCRM creates a contact and opens a conversation in your inbox, so a new lead never falls through the cracks. It's configured by **owners and admins** under **Settings then Lead form**.

## Set it up

<Steps>
  <Step title="Turn it on">
    Open **Settings then Lead form** and switch the form on.
  </Step>

  <Step title="Choose your fields">
    Pick which fields appear and which are required. Edit the heading and intro copy to match your business.
  </Step>

  <Step title="Set the auto-reply">
    Write the confirmation the customer gets after submitting, by text, email, or both, so they know you received it.
  </Step>

  <Step title="Set who gets notified">
    Add the email and SMS recipients on your team who should be alerted when a lead comes in. This works for shared inboxes.
  </Step>

  <Step title="Set your consent wording">
    Add the consent language shown on the form. It's saved with each lead for your records.
  </Step>
</Steps>

## Put it on your website

You get two ways to share the form:

* A **shareable link** to the hosted form, good for social bios, email, or a button.
* An **embed snippet** styled to your brand that drops the form directly into your website.

## If the form gets abused

If you start getting spam or the link leaks somewhere you didn't intend, use **Reset form link**. It invalidates the old link and snippet so submissions through them stop, and gives you a fresh one.

## Frequently asked

**Where do submissions go?**
Each submission creates a contact and opens a conversation in your inbox, and notifies the recipients you set.

**Do I need a developer to embed it?**
No. Paste the embed snippet into your site builder where you want the form to appear, or just use the shareable link.

**Is consent recorded?**
Yes. The consent wording you set is saved with every lead.